Support
Need help with Couple One Second? Use this page for account access, couple invites, privacy requests, data export, deletion, and media sync questions.
Contact
Email support@coupleonesecond.app. Include your app version, device model, iOS version, and a short description of the issue. Do not send passwords, session tokens, or private media unless support specifically asks for a limited example.
Common Support Topics
- Sign in problems with Apple or email magic links.
- Creating, redeeming, or troubleshooting couple invite codes.
- Exporting account and entry metadata from the app profile screen.
- Requesting help with account deletion or media deletion.
- Photo, voice, or weekly recap sync issues.
Privacy And Data Requests
Open Profile, then Privacy & Data in the app to export account metadata or start account deletion. If you cannot access the app, email support@coupleonesecond.app from the account email address where possible.
Read the Privacy Policy for details about what data the app collects, how media is stored, and what deletion currently covers.
Permissions FAQ
Camera access is used for photo entries. Microphone access is used for voice entries. Couple One Second does not request location or contacts access in the current app.